All you ever wanted to know about the Travelocity Guarentee

Here is an outline of their response to a recent mistake they made and their totally crude treatment of customers. I booked a hotel under this mistake, but did not realize it was a widespread error, I was simply booking a hotel and I did not realize something was wrong until they cancelled the reservation outright.

When I contacted the hotel, they got in touch with Travelocity who seem to have told a completely false story to the hotel about the booking and how it was made.

Wow, I really won’t be able to use Travelocity with any sort of confidence now, that after countless flights, hotels and cruises have been booked with them.